Privacy Policy
- Effective Date: 02-25-2026
- Last Updated: 02-25-2026
Isla Bliss (“Isla Bliss,” “Company,” “we,” “our,” or “us”) operates a vacation rental business focused on rentals and lifestyle accommodations within Isla del Sol and the nearby St. Pete Beach, Florida area.
We are committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, communicate with us, or book a stay with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Individuals submitting booking inquiries
- Guests making reservations
- Individuals communicating with us via email, phone, or online forms
- Users interacting with our digital marketing or advertisements
This policy does not apply to third-party booking platforms (such as Airbnb, VRBO, etc.), which are governed by their own privacy policies.
Information We Collect
We collect information in several ways:
A. Information You Provide Directly
You may provide personal information when you:
- Submit a booking request
- Complete a reservation
- Contact us via forms or email
- Subscribe to newsletters or promotions
- Leave a review
- Request concierge or local recommendations
This information may include:
- Full legal name
- Email address
- Phone number
- Mailing address
- Billing address
- Payment details (processed securely via third-party payment providers)
- Government-issued ID (if required for rental compliance)
- Guest names and occupancy details
- Special requests or preferences
- Communication history
B. Payment Information
We do not directly store full credit card numbers on our servers. Payments are processed through secure, PCI-compliant third-party payment processors. We may retain limited transaction details (e.g., last four digits, payment confirmation number, billing name) for accounting and recordkeeping purposes.
C. Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and tracking technologies, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring URL
- Pages viewed
- Date and time of visit
- Session duration
- Clickstream data
D. Cookies and Tracking Technologies
We use:
- Essential cookies (required for site functionality)
- Analytics cookies (to measure performance and usage)
- Marketing or advertising cookies (if applicable)
You can manage or disable cookies through your browser settings. Disabling certain cookies may impact website functionality.
How We Use Your Information
We use your information for legitimate business purposes, including:
A. Reservation and Guest Services
- Processing and confirming bookings
- Managing check-in and check-out
- Coordinating cleaning and property management
- Communicating pre-arrival and post-stay instructions
B. Customer Support
- Responding to inquiries
- Addressing issues or disputes
- Providing recommendations for the Isla del Sol and St. Pete Beach area
C. Payment and Accounting
- Processing payments
- Managing refunds
- Complying with tax obligations
- Maintaining financial records
D. Marketing and Communications
- Sending booking confirmations
- Sending service-related updates
- Sending promotional emails (only where permitted by law)
- Retargeting advertisements (if applicable)
You may opt out of marketing communications at any time.
E. Legal and Compliance Purposes
- Verifying identity
- Preventing fraud
- Complying with local, state, and federal laws
- Responding to lawful requests from authorities
Legal Basis for Processing (GDPR Notice)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Contractual necessity (to fulfill your booking)
- Legitimate business interests
- Legal obligations
- Consent (for marketing communications)
Sharing and Disclosure of Information
We do not sell or rent your personal information.
We may share information with:
A. Service Providers
- Payment processors
- Website hosting providers
- Email marketing platforms
- Analytics providers
- Cleaning and property management services (only when necessary for your stay)
B. Legal and Regulatory Authorities
We may disclose information if required to:
- Comply with applicable laws
- Respond to subpoenas or court orders
- Protect our rights and property
- Prevent fraud or illegal activity
C. Business Transfers
If Isla Bliss undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill booking obligations
- Maintain accounting records
- Comply with tax and legal requirements
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and applicable law.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- SSL encryption
- Secure payment processing
- Restricted access to personal data
- Secure data storage systems
However, no system can guarantee 100% security. You provide information at your own risk.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data
- Right to request correction
- Right to request deletion
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to opt out of marketing
To exercise your rights, contact us at the information provided below.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what categories of personal information we collect
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell personal data)
- Non-discrimination for exercising your rights
To submit a request, please contact us.
Children’s Privacy
Our website and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will promptly delete it.
Third-Party Links
Our website may include links to third-party websites, including:
- Booking platforms
- Local attractions
- Social media platforms
We are not responsible for the privacy practices of those third parties. Please review their policies separately.
Do Not Track Signals
Our website may not respond to “Do Not Track” browser signals. You can adjust tracking preferences through your browser settings.
International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Isla Bliss
Isla Bliss, Isla Del Sol Florida
Email: info@isladelsolfloridarentals.com
Phone: 727-353-0312